25.1 Initial attempts to resolve the dispute

Any member having a dispute with another member of the Co-operative may first attempt to resolve the dispute with the other parties to the dispute.

25.2 Initiating mediation

If the dispute cannot be resolved by the parties involved, a member wishing to initiate a resolution of the dispute may submit the dispute in writing to the Directors.

25.3 Resolving through mediation

Upon receipt of the written dispute, the Directors, or a mediation committee duly appointed by the Directors, must review the dispute and may try to promptly resolve the dispute as mediators.

25.4 Initiating arbitration

If the dispute is not resolved to the satisfaction of the parties, the Directors may, but need not refer the matter to an arbitration committee consisting of three persons, being a member appointed by each party and a chairperson, who need not be a member, who is mutually agreed upon by those two persons.

25.5 Resolving through arbitration

The decision of the arbitration committee shall be final and binding on all parties and may be enforced on application to the Supreme Court of British Columbia.

25.6 Does not apply to terminations of membership