Work Order request
IMPORTANT message from COHO:
"In response to the COVID-19 crisis, COHO advised you that we are postponing work orders in individual units. This applies to occupied and unoccupied units. We will complete work orders for public areas and will ensure that your co-op’s public areas are cleaned and disinfected. COHO is following best practices in the choice of cleaning agents and our staff will use personal protective equipment. Please see attached three documents on the subject, issued by: BC Housing, Government of Canada, and Public Health Ontario. They all contain very similar advice, which is consistent with our plans.
We respectfully request that you ask your members to follow BC health laws and avoid congregating with each other around the property. This endangers the health and safety of BOTH your members and our staff. We’ve heard of co-ops that are posting notices to remind their members. In the unlikely case that members are congregating and/or not practicing the physical distance guidelines, we will discontinue services until it is safe for our staff to continue working.
We look forward to resuming our regular service when the public health authorities advise us that it is safe to do so. Thanks for your cooperation and patience during this time."
When to proceed with the work request
| Situation | Urgent problem with my unit or the building | Urgent problem with my unit or the building | Non-urgent problem with my unit or the building |
| When | Business hours | Weekends, evenings and holidays | Any time |
| Work request? | Call + Send work order | Call + Send work order | Yes |
| Action | Call COHO coordinator: (604) 873-1066 | COHO emergency help line: (877) 651-8301 | Submit a work request below |
* After submitting a work order. The office will email you within 3 business days with a scheduled date for your request.
Maintenance staff is on-site once per week to address non-urgent maintenance requests. If you are concerned about the status of your work order, please contact the office by email.
COHO Repair Services
Who do I contact if...
There is an urgent problem with my unit or the building (e.g. a leak in your unit, the garage door to parkade not working)?
▪ During business hours call our coordinator (Bechir, currently): (604) 873-1066
▪ On weekends, evenings and holidays call the COHO Repair Services out of hours emergency help line: 1-877-651-8301
There is a non-urgent problem with my unit (e.g. light not working)?
▪ Submit a work request on this page.